Service Update | 11 March 2021

Dear Customers,

We are pleased to share with you our latest service announcement following the government’s statements regarding its roadmap to cautiously ease lockdown restrictions, reopen businesses and resume normality once more.

We understand and empathise with all businesses for the challenging times you have all had to endure in some capacity over the previous 12 months. Whether you’ve experienced loss in customers and revenue or even temporary closure, the effects of each lockdown have been immeasurable.

However, with this latest announcement there is light at the end of the tunnel, something to look forward to and a measurable time-frame between now and your company assuming business as normal. Below, we have listed information around our services, service suspensions, and terms and conditions.

Fully Operational

The Bakers Waste team has and continues to work extremely hard to enable customer’s full access to our entire range of services. We concede that Bakers Waste are in a relatively fortunate position and aim to help and support local communities as these difficult times (hopefully) draw to a close.

Service Suspensions

We are delighted to bring service suspensions to a close in the coming months, we view this only as a hugely positive step forwards. All businesses whom fall under each phase disclosed below will receive their full services from the closest working date.

Please note, all hospitality services will resume at the same time, when hospitality venues can seat customers indoors, parties up to six or two households of any size in phase 3. If your business can offer outdoor hospitality and requires its services to resume sooner, please contact Bakers Waste immediately and we’ll ensure your business is supported.

Should the dates move from each phase, Bakers Waste will work to the newly arranged dates in line with government guidance. All previous one-off charge service suspensions will end following the commencement of phase 4.

Customers aren’t required to get in touch unless they wish to suspend their services further on special request, customers who require further special request suspensions can contact the Bakers Waste team by emailing tradewaste@bakers-es.co.uk

Dates of Business’ Reopening due to lifted Government Restrictions:

Phase 1: 8^th March – 29^th March

• Schools, colleges, higher education
• Outdoor sport and leisure facilities

Phase 2: 12^th April

• Indoor leisure facilities such as gyms
• Outdoor attractions such as zoos, theme parks and drive-in cinemas
• Libraries and community centres
• Personal care premises
• Retail shops
• Outdoor hospitality
• Hotels (same household only)

Phase 3: 17^th May

• Indoor entertainment and attractions
• Hotels fully open
• Hospitality venues can seat customers indoors, parties up to six or two households of any size
• Organised indoor adult sport
• Remaining outdoor entertainment (including live performances)
• Indoor events up to 1,000 or 50% capacity
• Outdoor events 4,000 or 50% capacity
• Outdoor seated events 10,000 or 25% capacity
• Remaining accommodation

Phase 4: 21^st June

• Nightclubs
• Larger events such as festivals

Continuing to Stay Safe

We remain committed to doing everything we can to be COVID secure, including:

• All our vehicles are regularly sanitised
• Our key workers use disposable gloves when handling your waste containers
• Face masks or visors are made readily available for all staff
• Social distancing (2 meters) is adhered to at all times across all sites

Thank you to all of our customers, suppliers, and friends for always supporting us throughout the most challenging 12 months we have experienced so far. Everybody at Bakers Waste feel excited for what the future holds and look forward to sharing more positive news soon.

Yours faithfully,

Bakers Waste Services Ltd

Service Update | 07 January 2021

Dear Customers,

Firstly, we would like to wish you all a very happy new year. Bakers Waste received tremendous support from our customers, suppliers and friends. Your backing not only enables Bakers Waste to keep its doors open but also supports our team members and their families in these difficult times, thank you.

As we recognise the copious amounts of support, we feel it is equally as important to acknowledge the challenges you have all had to endure for far too long already. Therefore, we are pleased to share our service suspension options from January 5^th, 2021 through February 22^nd, 2021, in line with the government’s lockdown announcement on January 4^th 2021.

Fully Operational

The Bakers Waste team has and continues to work extremely hard to enable customer’s full access to our entire range of services. We concede that Bakers Waste are in a relatively fortunate position and aim to help and support local communities as these difficult times (hopefully) draw to a close.

Service Suspension Requests

As the nation moves from tiers 3 and 4 into lockdown, we understand and empathise with all who are now looking at temporary closure once more and are confident this situation will soon draw to a close.

New Suspensions

We feel it is our duty to support your business and therefore, if you wish to request suspension, we ask if you could please download, fill-out, and sign and return a Bakers Waste service suspension request form.

You can download your service suspension request form by clicking here.

Please return your service suspension request form and contact the Bakers Waste team by emailing tradecollections@bakers-es.co.uk with the subject “Service Suspension”.

Existing Suspensions and Suspension Extensions

For customers that are already in service suspension related to COVID-19/ Coronavirus, we will be automatically extending your suspension until February 22^nd, 2021 with no further charges.

If you wish to be removed from the suspension, please contact the Bakers Waste team by emailing tradecollections@bakers-es.co.uk with the subject “Cancel Service Suspension”.

Terms & Conditions

*Please note, all suspension requests must be done by filling out a suspension request form and we will not accept suspension requests via the phone and email.*

New suspensions will incur a one-off £20.00 charge per site to cover administration and lift suspension for the extension period for businesses who fall into tier 3.

Existing or extended suspensions will not incur any further charges.

If lockdown continues further than 22^nd February 2021 or moves into Tiers 4 or 3 following the government’s next scheduled announcement, Bakers Waste will contact you with further updates.

If you have a direct debit set up with Bakers Waste it will be your responsibility to cancel this for the entirety of the suspension period.

For customers who pay quarterly in advance, you will receive credit notes upon your service suspension being accepted.

Customers who have already received a suspension request accept receipt via email do not need to fill out a service suspension request form*.

Continuing to Stay Safe

We remain committed to doing everything we can to be COVID secure, including:

• All our vehicles are regularly sanitised
• Our key workers use disposable gloves when handling your waste containers
• Face masks or visors are made readily available for all staff
• Social distancing (2 meters) is adhered to at all times across all sites

Thank you once again to all our customers, suppliers, and friends for supporting us throughout 2020 and into 2021. We wait in anticipation for your swift returns to work and wish everybody all the best.

Yours faithfully,

Bakers Waste Services Ltd

Service Update | 03 December 2020

Dear Customers,

Everybody at Bakers Waste feels encouraged and motivated by the tremendous amount of support and cooperation we have received during November’s national lockdown and the entirety of 2020, thank you.

We recognise the challenges our customers, suppliers, and friends have had to face throughout 2020 and therefore feel it is our duty to give businesses in tier 3 the option to extend their service suspensions from December 3^rd through December 17^th, 2020, in line with the government’s latest and next scheduled announcements.

Fully Operational

The Bakers Waste team has and continues to work extremely hard to enable customer’s full access to our entire range of services. We want to acknowledge that Bakers Waste are in a relatively fortunate position and aims to help and support local communities as these difficult times (hopefully) draw to a close.

Service Suspension Requests

As some businesses move from lockdown into tier 3, we understand and empathise with all who are now looking at temporary closure once more.

We feel it is our duty to support your business and therefore, if you wish to request suspension extension, we ask if you could please download, fill-out, and sign and return a Bakers Waste service suspension request form.

You can download your service suspension request form by clicking the button above.

Please return your service suspension request form and contact the Bakers Waste team by emailing tradecollections@bakers-es.co.uk

Terms & Conditions

*Please note, all suspension requests must be done by filling out a suspension request form and we will not accept suspension requests via the phone and email.*

Suspensions will incur a one-off £20.00 charge per site to cover administration and lift suspension for the 2 week extension period for businesses who fall into tier 3.

If Leicester and Leicestershire remain in Tier 3 following the government’s next scheduled announcement on December 17th, you will need to contact Bakers Waste to acquire a further extension. Please note, this will not incur any further charges at this stage.

If you have a direct debit set up with Bakers Waste it will be your responsibility to cancel this for the entirety of the suspension period.

For customers who pay quarterly in advance, you will receive credit notes upon your service suspension being accepted.

Customers who have already received a suspension request accept receipt via email do not need to fill out a service suspension request form*.

Continuing to Stay Safe

We remain committed to doing everything we can to be COVID secure, including:

• All our vehicles are regularly sanitised
• Our key workers use disposable gloves when handling your waste containers
• Face masks or visors are made readily available for all staff
• Social distancing (2 meters) is adhered to at all times across all sites

Thank you once again to all our customers, suppliers, and friends for supporting us throughout 2020. We wait in anticipation for your swift returns to work and wish everybody all the best.

Yours faithfully,

Bakers Waste Services Ltd

November Lockdown Service Update | 05 November 2020

Dear Customers,

Thank you for continuing to support Bakers Waste during 2020, in what has been one of the most challenging years for businesses throughout the entire nation.

Fully Operational

We appreciate that Bakers Waste is in a relatively fortunate position and feel extremely humbled to say that as of right now, our services remain fully operational as per agreed contracts.

Service Suspension Requests

It has been tremendously encouraging to see so many of our customers, suppliers, and friends return to work following the first lockdown. We understand and empathise with all businesses who are now looking at temporary closure once more.

We feel it is our duty to support your business and therefore, if you wish to request suspension, we ask if you could please download, fill-out, and sign and return a Bakers Waste service suspension request form.

You can download your service suspension request form by clicking the button above.

Please return your service suspension request form and contact the Bakers Waste team by emailing tradecollections@bakers-es.co.uk

*Please note, all suspension requests must be done by filling out a suspension request form and we will not accept suspension requests via the phone and email.*

Suspensions will incur a one-off £20.00 charge per site to cover administration and lift suspension for the full 28 days (1 month) suspension period.

If you have a direct debit set up with Bakers Waste it will be your responsibility to cancel this for the entirety of the suspension period.

For customers who pay quarterly in advance, you will receive credit notes upon your service suspension being accepted.

Customers who have already received a suspension request accept receipt via email do not need to fill out a service suspension request form*.

Continuing to Stay Safe

We remain committed to doing everything we can to be COVID secure, including:

• All our vehicles are regularly sanitised
• Our key workers use disposable gloves when handling your waste containers
• Face masks or visors are made readily available for all staff
• Social distancing (2 meters) is adhered to at all times across all sites

Thank you again for continuing to support Bakers Waste, we look forward to the re-opening of all businesses in the not too distant future.

Yours faithfully,

Bakers Waste Services Ltd